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Last updated: March 22, 2026
These terms govern your use of fenomenbrand.store and any purchases made through it. By placing an order, you agree to these terms. The website is operated by Fenomenbrand SRL, registered in the Republic of Moldova.
Placing an order constitutes an offer to purchase. We confirm acceptance via email. We reserve the right to refuse or cancel orders in case of pricing errors, suspected fraud, or stock unavailability.
Payments are processed securely through Stripe and PayPal. We accept major credit/debit cards. Your payment information is never stored on our servers. Full payment is required at the time of purchase.
Shipping times and costs vary by destination. See our Shipping page for details. Risk of loss passes to you upon delivery. We are not responsible for customs duties or import taxes for international orders.
We offer a 14-day return policy for EU customers in accordance with EU consumer protection regulations. See our Returns page for full details. Items from the COLLAB (limited edition) line are final sale.
All content on this website — including text, images, logos, designs, and brand elements — is the property of Fenomenbrand SRL and protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
To the maximum extent permitted by law, Fenomenbrand SRL shall not be liable for indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the amount paid for the relevant product.
These terms are governed by the laws of the Republic of Moldova. For EU customers, mandatory consumer protection laws of your country of residence apply where they provide greater protection.
For questions about these terms, contact us at legal@fenomenbrand.store or visit our Contact page.